1300 385 900

Privacy Policy

Last updated: 17 June 2026

Your Fleet Team Pty Ltd (ABN 63 632 363 814) (Your Fleet Team, we, us, our) respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, hold, use and disclose personal information when you visit our website, contact us, enquire about our services, use our fleet management or finance-related services, or otherwise deal with us in the course of our business.

We are an Australian-owned and operated fleet management business. Our services may include outsourced fleet management, fleet leasing, vehicle acquisition, telematics, driver support and video coaching, reporting, and related business vehicle fleet services.

1. What personal information we collect

The personal information we collect depends on how you interact with us, but may include:

  • name, job title and business contact details, including email address, phone number and business address;
  • company details such as business name, ABN/ACN, fleet size and operational requirements;
  • details about vehicles, fleet operations and service requirements;
  • driver and vehicle user information provided to us by our clients, such as names, work contact details, licence details and vehicle allocation information;
  • telematics, vehicle and trip-related data, including location, trip history, speed, acceleration, braking, cornering, idling, utilisation and similar fleet performance or driver behaviour data where relevant to the services we provide;
  • billing, account and payment information;
  • information submitted through website forms, enquiries, downloads, bookings or other interactions with our website;
  • records of communications with us by email, phone, online forms or otherwise;
  • information about how you use our website, including device, browser, IP address, pages visited and general traffic and analytics information;
  • information you provide when engaging with our business on platforms such as LinkedIn; and
  • recruitment information if you apply for a role with us, including employment history, qualifications and referee details.


If you enquire about or apply for business vehicle finance or lease facilities, we may also collect business, financial and credit-related information reasonably necessary to assess and administer that arrangement.

We generally do not collect sensitive information unless it is reasonably necessary for our business activities and permitted by law.

2. How we collect personal information

We may collect personal information:

  • directly from you when you contact us, complete a form, request information, engage our services or otherwise communicate with us;
  • from your organisation where you are a contact person, driver, employee or vehicle user connected with a fleet we manage or support;
  • through your use of our website, including through cookies, analytics tools and website plugins or forms;
  • through customer relationship management and communications platforms we use to manage enquiries and business relationships, including HubSpot;
  • from our fleet technology, telematics, software, hosting and support providers where relevant to delivering services;
  • from suppliers, vehicle providers, finance providers, professional advisers and other third parties involved in providing or supporting our services; and
  • from publicly available sources or business information providers where relevant to assessing an organisation for a finance or lease facility.

Where you provide us with personal information about another person, such as an employee, driver or vehicle user, you should ensure that person has been informed that their information may be provided to us and handled in accordance with this Privacy Policy.

3. Why we collect, use and disclose personal information

We may collect, hold, use and disclose personal information for purposes including to:

  • respond to enquiries and provide information about our services;
  • provide outsourced fleet management and related services;
  • support vehicle acquisition, ordering, delivery, maintenance, servicing, registration, compliance, fuel, tolling, incident administration, disposal and other operational fleet activities;
  • provide telematics, business intelligence, driver support, driver coaching and safety-related services;
  • manage customer accounts, contracts, payments and administration;
  • assess an organisation’s suitability for a business finance, leasing or credit facility and administer that facility if approved;
  • improve our services, systems, website functionality and user experience;
  • communicate with customers and prospects about services, updates and relevant business information;
  • manage recruitment processes;
  • protect our legal rights, manage risk, recover debts and resolve complaints or disputes; and
  • comply with legal and regulatory obligations.

4. Business finance, leasing and credit assessment

As part of our services, we may provide or arrange finance or lease facilities for organisations.

Where you enquire about or apply for this type of service, we may collect and use information reasonably necessary to assess the application, manage commercial risk, verify business details, carry out credit or background checks on the organisation, liaise with relevant finance or commercial partners, and administer the approved arrangement.

This may include business identity information, trading details, financial information, payment history, application information and other business or credit-related information relevant to the organisation.

If personal information relating to directors, officers, guarantors or authorised representatives is provided to us as part of that process, we will handle that information in accordance with this Privacy Policy.

5. Who we may disclose personal information to

We may disclose personal information to:

  • our related entities and business partners;
  • fleet software, telematics, app, cloud hosting, IT, data storage and systems providers;
  • customer relationship management, communication and marketing platforms, including HubSpot;
  • website service providers, analytics providers and plugin or service providers that support the operation of our WordPress website;
  • vehicle suppliers, repairers, maintenance providers and other operational service providers;
  • finance providers, leasing providers, commercial credit or business information providers and other parties involved in assessing or supporting a business finance or lease arrangement;
  • payment processors, accountants, lawyers, insurers and other professional advisers;
  • regulators, government agencies, law enforcement bodies or other parties where disclosure is required or authorised by law; and
  • parties involved in a business sale, restructure, merger or transfer.

We do not sell personal information to third parties for their own independent marketing use.

6. Overseas disclosure

Some of the third-party providers we use for website hosting, cloud storage, analytics, CRM, software and communications may store or process personal information outside Australia.

Where we disclose personal information overseas, we will take reasonable steps to ensure it is handled in a manner consistent with the Australian Privacy Principles, unless an exception under law applies.

7. Cookies, analytics and online tools

Our website may use cookies and similar technologies to support website functionality, remember preferences, measure website traffic and improve user experience.

Our website uses third-party tools, including Google Analytics 4 (GA4), WordPress plugins and HubSpot, to measure traffic, manage enquiries and support website functionality.

These tools may collect or process information such as IP address, browser type, device information, pages visited, time spent on pages, referring websites and form submission details.

Where required, non-essential cookies should only be activated with the user’s consent through the website’s cookie settings or banner.

You can usually control cookies through your browser settings, although disabling some cookies may affect website functionality.

8. LinkedIn and other third-party platforms

If you interact with us via LinkedIn or another third-party platform, we may collect information you choose to provide to us through that platform, such as your name, business contact details or enquiry information.

Your use of those platforms is also governed by the privacy practices of the relevant platform provider.

9. Direct marketing

We may use your business contact details to send you information about our services, updates, articles, events or other communications that may be relevant to your business.

You can opt out of receiving marketing communications from us at any time by using the unsubscribe link in the communication or by contacting us using the details below.

10. How we store and protect personal information

We hold personal information in electronic systems, cloud-based platforms and, in some cases, physical records.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These steps may include access controls, secure systems, staff training, password protection, encryption, monitoring and the use of reputable technology providers.

11. Retention of personal information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, or as otherwise required by law.

When personal information is no longer needed, we take reasonable steps to destroy it or de-identify it.

12. Access and correction

You may request access to the personal information we hold about you and ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

To make a request, please contact us using the contact details below. We may need to verify your identity before actioning your request.

We do not usually charge for receiving an access or correction request, but we may charge reasonable costs where permitted by law.

13. Complaints

If you believe we have handled your personal information in a way that does not comply with applicable privacy law, you may make a complaint to us using the contact details below or by emailing complaints@yourfleetteam.com.au.

We will consider your complaint and respond within a reasonable period.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

14. Contact us

If you have any questions about this Privacy Policy, please contact us:

Privacy Officer
Your Fleet Team Pty Ltd
Level 3, 360 Kent Street
Sydney NSW 2000

Email: complaints@yourfleetteam.com.au

Phone: 1300 385 900

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, service providers, legal obligations or business practices.

The current version will always be available on our website.

Privacy Overview

This website uses cookies to help us understand how visitors use our site and to improve your experience. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. You can choose which cookies you allow below. For more information, see our Privacy Policy.